Three ways to improve patient satisfaction [VIDEO]

[Transcript]

Travel nursing and physical therapy professionals are always looking for new ways to boost patient satisfaction. Whether you’re working in a hospital, clinic, or other location, here are some simple things to take away:

First, attitude is everything. Cultivating a warm, welcoming environment should start at the front desk and permeate throughout the office. Remember, the most vital asset of any practice is the patient.

Next, be clear about wait times. We’ve all been in a position where we’re sitting in the lobby rather than being treated. This can be very frustrating for patients. Coordinate with coworkers to smoothe this process out.

Lastly, work with your team to develop new practices when needed. Talk with your colleagues to revamp outdated standards when you see fit.

This has been travel nursing and PT updates, thanks for tuning in and be sure to check back next time.